01
What we collect
We collect information you provide directly:
Account info
Name, email, phone number
Business info
Laboratory name, address, license
Patient data
Order information you enter
Billing info
Payment details for subscriptions
02
How we use it
Your data is used to:
- Provide and improve our dental lab management platform
- Process orders and manage your workflow
- Send important service notifications
- Provide customer support when you need help
03
How we protect it
Security is built into everything we do:
- All data encrypted in transit and at rest
- Multi-tenant architecture with strict data isolation
- Regular security audits and monitoring
- HIPAA-compliant infrastructure and processes
04
Data retention
We keep your data as long as your account is active. When you cancel, we retain data for a reasonable period to comply with legal obligations, then securely delete it. You can request deletion at any time.
05
Your rights
You're in control of your data. You can:
Access your data
Correct inaccuracies
Export your data
Delete your account
06
Third parties
We work with trusted partners to provide our service. They only access data necessary for their function:
- AWS — Cloud infrastructure and storage
- Stripe — Payment processing
We never sell your data to advertisers or data brokers. Ever.