Our Commitment
As a Business Associate under HIPAA, we implement comprehensive administrative, physical, and technical safeguards to protect all Protected Health Information (PHI) that flows through our platform. Every feature we build considers privacy and security from day one.
How We Protect Your Data
Encryption Everywhere
All data is encrypted in transit and at rest using industry-standard encryption.
Access Controls
Role-based permissions ensure only authorized users can access patient information.
Audit Logging
Every access to PHI is logged and retained for compliance purposes.
Secure Infrastructure
Hosted on enterprise-grade cloud infrastructure with 24/7 monitoring.
Business Associate Agreement
We provide a Business Associate Agreement (BAA) to all customers who need one. The BAA can be signed electronically through your account dashboard — no paperwork, no waiting.
Sign BAA in your dashboard →Business Continuity
We maintain a documented Disaster Recovery Plan to ensure your data is always available and protected.
Breach Notification
In the unlikely event of a security incident involving PHI, we will notify all affected parties promptly in accordance with HIPAA Breach Notification Rules. We maintain documented incident response procedures to ensure quick and thorough handling of any security concerns.
Shared Responsibility
HIPAA compliance is a partnership. While we provide the secure infrastructure, you're responsible for:
- Managing user access within your organization
- Training your team on proper data handling
- Using strong passwords and enabling two-factor authentication
- Reporting any suspected security issues promptly